Guests are able to change tier levels daily based upon qualified play. IF I THINK MY POINTS ARE NOT RIGHT, WHO SHOULD I SPEAK TO?ĬAN I GET UPGRADED TO THE NEXT TIER LEVEL DURING MY CURRENT PERIOD? You receive points and point multipliers, and can use your points for cash, slot play, promotional chips and/or comps. Table game players can participate and get cash back. WILL MY TRUE REWARDS CARD GIVE ME HEAD OF LINE PRIVILEGES ANYWHERE IN THE CASINO?īased upon your tier there are line privileges for True Rewards card members. Points and comp balances expire after showing no activity for a 13-month period. You earn points, and you decide what you’d like to redeem those points for: cash, slot play, promotional chips and/or comps.ģ00 Points = $1 comp at any casino locationĥ00 Points = $1 slot play or promotional chips at casinos You will need your new card for redemption of comp dollars at The STRAT's dining outlets. You may begin to use your new True Rewards card as soon as you receive it. WHEN CAN I START USING MY TRUE REWARDS CARD? New True Rewards members will receive a True card. WHAT CARD LEVEL WILL BRAND NEW MEMBERS RECEIVE? You can sign up 24/7 for your complimentary True Rewards membership at the True Rewards Center or at table games.
Earn valuable points redeemable for slot play, promotional chips, comps and cash back! Use your card every time you play so you can qualify for other great offers including invitations to members-only events. The program has five card tiers, making it fast and easy for members to move up in tiers to receive greater rewards! True Rewards kiosks or the True Rewards Center will give you information about your account and current rewards. This position requires a gaming card.The True Rewards® Players Club is our casino player rewards program.Ability to work for sustained periods of time while maintaining concentrated attention to detail.Work inside in noisy, smoky environment.Hearing, speaking, vision, literacy (critical).Use tools or equipment requiring a high degree of dexterity.Lifting, carrying, pushing, pulling or otherwise moving objects weighing up to 15 pounds (less than 25% of the time).Walking, standing and/or stooping for 90% of the time.High school diploma or equivalent preferred.Ability to effectively communicate in English, both written and verbal.Ability to accurately compute accurate mathematical calculations.Ability to accurately input and access information in the property management system/computers.Six months previous experience in same or similar role preferred.At least one year experience in a guest service position with proven ability to provide outstanding service to guests.Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations.Provide excellent guest service at all times.Keep booth area clean and orderly at all times.Assist with guest complaints, comments and card discrepancies.
#THE PLAYERS CLUB LAS VEGAS CODE#
Explain to guests how the players club card entitles them to special benefits including cash back, cash coupons, special promotions and offerings.Provide courteous and efficient service to all guests. Assists club members with any questions and/or concerns regarding the club. Summary: Provide information to guests about the benefits of being a players club member including specials, promotions, cash back, cash coupons, party invitations and other casino offerings.
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